Some businesses wish to be free of the ongoing burden of chasing their customers for money.  The two most important elements to be considered in this is level of performance of the individual(s) assigned to the task and costs.  Our credit management policies service will give you peace of mind in granting credit and provides sound advice in the management of extending commercial credit facilities.

Credit Management Services

In order to ensure the highest level of performance of monthly debt collections, adequately skilled personnel will be required.  However, this will require substantial investment on behalf of the business in salaries, NIC, etc.  In addition, there is the added problem of staff sickness/holidays, which must also be taken into account.

• You simply supply us with your monthly statements
• We plan the monthly Debt Collection strategy
• We advise you of any queries for Debt  Resolution
• You advise us of fresh orders – We take the required action to obtain payment before delivery
• We request customers to pay you direct
• You provide us with a daily list of payments received
• We can provide the above professional service at a lower cost than employing the suitable personnel in-house and at the same time, you will benefit from the knowledge and expertise of our skilled negotiators and debt collectors in seeking to achieve maximum monthly sales ledger receipts for your business.

If you would like to discuss how this service could benefit your company, please contact us by telephone on +44 (0) 151 515 3014, email us or complete our ‘Credit Control Outsourcing Form’

Debt Collection

CBC International has been the appointed Debt Recovery specialists for a large tourist complex in the Canary Islands since 2006.  We are pleased to announce that as of today, we have been appointed in a similar capacity by one of Europe’s leading Vacation Membership companies.

Stephen Rose, Client Services Manager of CBC International said, “I am pleased that CBC’s reputation has attracted another large client within this particular industry.  I have no doubt we will provide them with an excellent service and we look forward to a long standing business relationship.”

If you would like to discuss how CBC International can help your firm, or you would like to discuss any aspects of our service, please contact us by telephone on +44 151 515 3014, email us.

The Government has announced the National Audit Office will audit the FSA from 2010 -11 onwards.

In a little noticed statement to Parliament on October 22, Exchequer secretary to the Treasury Sarah McCarthy-Fry said: “The NAO has a valuable role to play in delivering transparency and accountability, so I am pleased to announce today that the Financial Services Authority has decided to appoint the Comptroller and Auditor General as its financial auditor from the next financial year, 2010-11.

“That will enable the Public Accounts Committee to receive and investigate reports into aspects of the economy, efficiency and effectiveness of the FSA’s performance. I welcome that decision and believe that it can only enhance the FSA’s standing and enable it to show how well it discharges its business.”

Aifa director general Chris Cummings, who has campaigned for a regular NAO audit of the FSA, has welcomed the move and says the FSA must be held to account.

He says: “With a budget that has rocketed to nearly half a billion pounds a year, it’s critical that the FSA is held to account. We have always said that, as a statutory body, FSA must be more transparent and clearly demonstrate value for money. The appointment of the NAO ensures that the Public Accounts Committee can fully scrutinise FSA’s performance on a regular basis.

“NAO last conducted a one off review of FSA in 2007, following calls from Aifa and others in the industry. At that time, the NAO recognised the progress FSA had made since its inception in 2002, but stated that FSA had to do more to demonstrate its impact and provide a clearer indication of what its different activities cost. These points still hold true today.”

Cummings says the appointment of the NAO will help realise the relative effectiveness of regulatory interventions.

He says: “We can not just have change for change’s sake. There must be a clear and demonstrable benefit to consumers and industry. The NAO’s appointment is a big step towards achieving this goal.”

Please note: Information in this blog post is content property of Money Marketing and a full version of the article can be found by clicking here.

If you would like discuss how our Debt Recovery service can assist your business, please visit the Debt Recovery section on our website,  contact us on +44 (0) 151 515 3014 or email us.

In the current economic climate, professional Credit Control Training is vital to ensure that staff engaged in the administration of the policies and procedures adopted are both knowledgeable and confident in carrying out their duties.

We can provide essential training for both new and existing staff encompassing the following:

Objectives of Credit Control

At the end of this course delegates will be able to:

• Assess the credit worthiness of existing and potential customers
• Establish the number of days credit customers are taking
• Plan preferred cash collection targets in line with your credit terms and monitor performance
• Learn how to obtain a commitment for payment of credit on the telephone
• Collect money quickly and efficiently
• Establish the costs of credit to your organisation and work on reduction programme
• Reduce exposure to slow paying customers and bad debts
• Improve working capital position of your organisation
• Assist in maximising sales
• Assist in maximising profitability
• Control credit effectively and operate a credit control system

The results of such training will enable staff to collect money quickly and efficiently and control credit effectively. Training may be carried out in-house if desired.

If you would like to attend or enroll your staff on our training course, please contact us by telephone on +44 (0) 151 515 3014, email us or complete our ‘Credit Control Training Booking Form’

We are delighted to announce that CBC International has joined Sekundi, a specialist network of European recovery agents.

Sekundi has been designed to assist clients throughout Europe to recover money quickly and efficiently, whilst utilising the network of local specialists.  This means that language is no longer a barrier when conducting debt recovery work, as collections are dealt with in the local language.  In addition to the language benefits, all partners within the group have a great deal of expertise in professional credit management and an in depth knowledge of their local legislation, rules & standard practices.  This is vital for clients who wish to receive a high quality service and excellent results.

The design and development of each partner’s scope of services is individually coordinated based on regional demands.  The result of this is that different services can be offered in individual countries. Please find below, examples of such services:

Business Reports, Credit Management Policies, Debt Recovery, Legal Services, Debt Dispute & Mediation Services, Credit Control Training, Credit Control Outsourcing, Cash Flow Finance, Credit Insurance

Further details on this subject will follow shortly, however, should you require any further information on how this partnership can benefit you, please contact us on +44 (0) 151 515 3014, email us or complete our ‘Enquiry Form’.