There are several ways to recover a debt however; it can often be difficult to find the right one for your company.
While you consider the options, you should continue trying to recover the debt using the usual methods, e.g. telephoning or emailing the debtor to remind them that the payment is now overdue.
As a Debt Recovery company we believe that appointing a specialist firm is the best solution. There are a number of advantages such as the following;
- We have the time, expertise and resources needed for the job.
- It can be a fast method of recovering debts so will save you time.
- As an ISO 9001:2008 Quality assured firm, we can gurantee that are polite and professional and that we will assist you in retaining good client relations – assuming you want to of course. This is unlikely to be the case if you take legal action.
- We can instruct solicitors on your behalf if the customer still refuses to pay.
Another option can be to go directly to a solicitor to initiate legal proceedings however, that can be very costly. Often Debt Recovery firms have close relationships with solicitors and are able to negotiate lower hourly fees due to the amount of work that is passed to them. CBC International can also initiate legal claims on behalf of their clients through our in house services called, Debt Claim Legal Services. This is a cost effective method for clients with debts usually under approximately £5,000.00 however, we can deal with accounts for any amount.
The final option is to use Alternative Dispute Resolution methods such as Mediation. At CBC International we have two accredited Mediators who can help both parties reach an agreement as to how a dispute should be settled.
If you would like to discuss our Debt Recovery/Debt Collection service, our Legal Service or any of our Alternative Dispute Resolution methods, please visit the appropriate page on our website, contact us on +44 (0) 151 515 3014 or email us.


