Memberships and Accreditations
Credit Services Association (CSA) - Membership Number 849
The Credit Services Association (CSA) is the only National Association in the UK for companies active in relation to unpaid credit accounts; debt recovery agencies, tracing & allied professional services and has a history dating back to 1902.
Through our brand resort recoveries we are a member of TATOC, the largest consumer association for timeshare owners in Europe with 92 resort members throughout Europe representing 350,000 timeshare families.
ISO 9001:2008 Quality Assurance Accreditation – Licence Number 3526
The International Organization for Standardisation (ISO) was established in 1947. Accreditation with ISO ensures that an organization is consistent and can be considered to have four main components: quality planning, quality control, quality assurance & quality improvement. Quality management is focused not only on service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality. CBC International has held this accreditation for a number of years.
Institute of Credit Management
Through our Director, Roy Caligari, we are members of the Institute of Credit Management (ICM), which is Europe’s largest credit management organisation. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services.
Through our Director, Roy Caligari & our Company Secretary, Angela Caligari, we are members of the ADR Group, which is acknowledged nationally and internationally as a leading authority in mediation and other dispute resolution techniques.
Liverpool Chamber of Commerce
Liverpool Chamber of Commerce was established in 1850 to protect the interests of the merchants and businesses in the city. They are the voice of Liverpool’s business community locally, nationally and around the world.
Office of Fair Trading – License Number 131161
As a Debt Collection agency we are required to be licensed by the Office of Fair Trading UK.
Data Protection Act 1998 – License Number Z5607432
As a Debt Collection agency we are required to be licensed under the Data Protection Act 1998.